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Plans
Change a Plan Allowance
If the amount of dollars/points/credits changes for a plan, it may be simpler to change the plan’s allowance instead of creating a new plan. To change a plan allowance, follow the instructions below: *NOTE: While plan allowances can be changed by a ...
Add an Item Type to a Plan
An item can be deducted from a meal plan only if its item type is allowed on the plan. This article will show how to add an existing item type to a plan, new item types can only be created by FullCount Support staff, please reach out to discuss the ...

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Setup A FullCount User
Employees who needs access to FullCount must be assigned as a user from their community Back Office. Each user’s profile will include his or her unique login information for the Back Office and/or Touchscreen applications. A community can also manage ...
Favorite Orders
Users of FullCount Online Ordering and Self-Service applications can now save their favorite orders! This feature allows for users to quickly place an order for their favorite items in just a few clicks. Favorite orders can only be enabled or ...
Reservations - FullCount Engage
A community may offer Reservations as a service to its customers or as a workflow tool in dining venues. Customers typically request a reservation through FullCount Engage, but reservations can be made or managed by employees from the Back Office or ...
Hold an Item and Print from Hold
The Hold button on the Touchscreen allows users to requisition part of an order without sending items the kitchen should not yet begin preparing (such as entrees or desserts). With the basic Hold feature, these items must later be manually ...
Complete a Common Restaurant Order
The FullCount Touchscreen can operate is several mode-types. Most sit-down dining venues will operate in Restaurant Mode. Every setup is unique, and the steps below may not reflect the exact process at your community. Nevertheless, the general ...

Plans