Change a Plan Allowance
If the amount of dollars/points/credits changes for a plan, it may be simpler to change the plan’s allowance instead of creating a new plan. To change a plan allowance, follow the instructions below:
*NOTE: While plan allowances can be changed by a community, carryover amounts cannot. Contact FullCount Support at (800) 289-9636 or Support@FullCount.net to adjust carryover on a plan.
- Select the Community button.
- Select the Plan tab.
- Find and click the Details button left of the desired Plan.
- Under the Plan Values section, click Add.
- Enter an Effective Start Date when the new allowance should take effect. The start day for the new allowance must match the Start Date Of Month for the entire plan.
*NOTE: If the new allowance is backdated to the start of the current billing cycle, the plan will immediately adjust all current-cycle transactions accordingly.
- Enter the new allowance Value.
- Click Save and Close.
The plan's new allowance is now set. This allowance will take effect
for all residents with this plan on the effective start date.
Video Tutorial:
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