*NOTE: This article is specifically for the newer Cyprus/S-Line II model. For the older StealthTouch/S-Line II/model, click HERE.  

Touch Screen

A user can adjust their view of the touch screen by tilting the monitor up or down. Tilting the monitor is necessary for accessing the power button (a), port bay (b), and receipt printer (c). To tilt backwards, lightly press forward on the top of the monitor while simultaneously and gently pulling from the bottom. Reverse the motions to tilt the monitor upwards again. Lower the slated cover (if it has not been permanently detached) to access the power button and port bay.
 

Power Button

Serial Number

A silver identification tag (e) with the terminal’s serial number is located behind the left side of the screen. FullCount S-Line II terminals have serial numbers beginning with 5Fxxxxxx.

Receipt Printer

The built-in receipt printer comes pre-installed on all S-Line II terminals unless specifically ordered otherwise. The four key hardware features of the receipt printer are as follows:

6. Power Switch – The receipt printer power switch is located on the back-right side of the terminal base. The receipt printer should always remain on. This switch may be confused for the terminal power button and be turned off accidentally. If this occurs, an error will appear on the Touchscreen when a customer receipt attempts to print.
    
7. Feed Button – The paper feed button is located below the power switch. If the printer is on and a paper roll is properly loaded, this button will feed paper for as long as it is being pressed. Checking if it will feed paper is often the first step in troubleshooting an issue with a printer.
    
8. Printer Lights – There are three printer lights below the feed button.

• Paper – The paper light should normally be off. It will appear as a solid red light if the paper roll is out or jammed.
   
• Error – This light will also turn solid red for an issue with the paper tray. If the light is on by itself or blinking, please contact FullCount Support.
   
• Power – The power light should appear as a solid green light whenever the point-of-sale terminal is on. If the terminal is on but the printer power light is off, check the power switch above to be sure the printer itself is turned on.

9. Printer Cover Access Switch – The access switch opens the built-in printer cover. Press down on the switch to change the paper roll or reach other internal components such as the auto-cutter.
    

The receipt printer is connected (j) to the terminal via the port bay underneath the monitor. (See port bay image below.)

Port Bay

The S-Line II terminal offers many port options, only a few of which are needed for the FullCount system. Our web-based software required the use of the terminal’s Ethernet port, while the USB ports may be used for various point-of-sale or troubleshooting purposes.
 

USB Ports

The USB ports are in two locations on the terminal.

11. A single USB port is located on the left-hand side of the monitor. A small, plastic tab must be flipped open to use it. This easily accessible port is useful when reimaging the terminal or when connecting devices that move between terminals (for instance, a barcode scanner or fob reader).
     

12. Several additional USB ports are located in the port bay underneath the monitor. Lower the slated cover (if it has not been permanently detached) to access the port bay. (See image below.)
     

Ethernet Port

The Ethernet port (m) is located in the port bay underneath the monitor (see the note above in section l.) It is below two USB ports and is labelled LAN which stands for local area network. Below the Ethernet port are two LED lights, which may be needed for troubleshooting. The green link light (n) on the left indicates that the terminal is turned on and processing data. The amber activity light (o) on the right blinks to indicate that the terminal is connected to a network.
 

Magnetic Stripe Card Reader

The magnetic stripe card reader (p) is attached to the right side of the touch screen monitor. The magnetic stripe card reader is used for gift cards or employee/customer identification cards; this is not a credit card reader.  When swiping a card, its magnetic strip must face towards the touch screen.