Each department at a community uses “Printer Logic” to determine what items print to which kitchen printer(s). (See image above.) An item may be sent to a certain printer for one department but go to a different printer for another. This is achieved by assigning printer groups to specific kitchen printers or displays in each department from the Back Office.

Assign a Printer

To assign a printer in a department, follow the steps below:

*NOTE: A Printer Group must be created and a Printer must be added in the Back Office before being assigned in a department

1. Select the Admin Center button.
    
2. Choose the Departments tab.
    
3. Find the desired department and click the Details button to its left.
    

4. Scroll down and click the Add button under the Department Printers section.

*NOTE: Any field with an asterisk (*) is required.

5. Fill in the following fields to assign a printer:

• Printer Group* – Choose a printer group from the drop-down options.
• Printer* – Choose a kitchen printer or display from the drop-down options.
• Location* – By default, the selected printer group will send to the assigned printer for Both dine-in and dine-out orders. To limit the print logic to a single option, select Dine-In or Dine-Out from the drop-down menu.
• Start Time – If the selected printer group should only print during a certain time frame, choose a start time.
• End Time – If the selected printer group should only print during a certain time frame, choose an end time.

*NOTE: By default, printer logic will apply to all modes in a department. If it must be limited to a certain mode, contact FullCount Support at (800) 289-9636 or at Support@FullCount.net.

*NOTE: Repeat steps 4-5 for additional printers and printer groups.
 

6. When all printers and printer groups have been assigned, click Save and Close.

Items with the selected printer group will now be sent to the assigned printer(s) from this department. Below are examples of department printer settings to clarify and visualize FullCount printer logic.

Examples

Simple Setup

In this setup, the department has two printer groups, three printers, and one kitchen display. Hot Line items are sent to the Hot Line Printer; Cold Line items are sent to the Cold Line Printer. All item will print to both the Expo Printer and the KDS #1.
 

Complex Setup

In this setup, the department has three printer groups, three printers, and two kitchen displays. For Dine-In orders, Hot Line items are sent to the Hot Line Printer, and Cold Line items are sent to the Cold Line Printer. A third printer group, Expo, is sent to neither the Hot or Cold printers, only the Expo Printer. All items display on KDS #1 and print to the Expo Printer for every Dine-In order.

This department also has a second kitchen display in a separate area for Dine-Out orders. However, there are fewer chefs in the kitchen for breakfast, so these orders only go to KDS #2 between 11:00am and 8:30pm. All Dine-Out orders print to the Expo Printer as well, so any orders that come in during breakfast or after dinner will be handled from the Dine-In section.