Revise an Open Order

Revise an Open Order

Add a Special Note

Some items may have preset modifier groups or choice lists to mark a customer’s options. A Special Note can be added to any item at any time to clarify or adjust an item for preparation. To add a special note to an item, follow the steps below:

  1. Highlight a desired item(s) already on the order. Special notes will be added to all highlighted items.
     
  2. Press the Special Notes button.
     


 

There are three ways to add a note to an item, each one listed and detailed below.

  1. First, use the virtual keyboard to manually type out a note for the selected item(s).
     
  2. Second, use the preset Notes buttons to fill-in common requests if any are available.

*NOTE: To create a Note button for the Touchscreen, see the instructions HERE.

  1. Third, use the pink buttons to add Price Adjusting Notes if any are available.

*NOTE: To create a Price Adjusting Note, see the instructions HERE.

  1. Click Ok to add the special notes to the selected item(s) on the order.
     

 

Remove an Item

To remove an item from an order, follow the steps below:

  1. Press the Revise Order button on the navigation bar.
     
  2. On the Revise Order screen, highlight the item to be removed.
     
  3. Click the Cancel Item button.
     
  4. Confirm the cancellation by pressing Yes. The item will behave in one of these ways:
  • If the order has been sent, the cancelled item will turn red.
  • If the order has not been sent, the cancelled item will be removed from the order.
  1. Click Close to return to the main screen.
     
  2. If the item has turned red, resend the order by pressing Send Order. Once resent, cancelled items will be removed from the order.

*NOTE: Resending an order will only send cancelled, added, or updated items.
 

 

Change a Choice or Modifier

To change a choice list or modifier group option for an added item, follow the steps below:

  1. Press the Revise Order button on the navigation bar.
     
  2. On the Revise Order screen, highlight the desired item.
     
  3. Press the Choices & Modifiers button.
     
  4. Cycle through the item’s assigned modifier groups and choice lists, clicking Ok once finished on each screen, to change the customer’s preferences.

*NOTE: If the order has already been sent, the item will turn green again.

  1. Click Close to return to the main screen.
     
  2. If the item has turned green, resend the order by pressing Send Order. Once resent, the updated item will turn white.

*NOTE: Resending an order will only send cancelled, added, or updated items.
 

 

Resend an Order

To resent an entire order to the requisition printer(s), follow the steps below:

  1. Choose the Print Preview button on the navigation bar.
     
  2. Under Print Options for each printer or display, click All.
     
  3. Press the Send button to resend the items to the selected printers.
     

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