Discount an Item or Order

Discount an Item or Order

If a transaction at your community needs to be discounted, a FullCount user can discount an item or an entire seat order from the Touchscreen application. This function may only be accessible to certain users at your community such as managers or administrators.

*NOTE: Items can only be discounted after they have been added to an order. Orders can only be discounted after all items have been added. Finish adding all items to the transaction before beginning this process.
 

Discount an Item

To discount an item(s), follow the steps below:

*NOTE: A discount to the seat order will override any individual item discounts. To apply both an item and order discount, discount the order by seat, then apply additional discounts to any items.

  1. From the main screen, press the Revise Order button.
     


 

  1. On the Revise Order screen, select the item(s) that will be discounted. A selected item will be highlighted in yellow.
     
  2. Press the Item Comp % button.
     


 

  1. Enter the percentage to be discount the selected item(s).
     
  2. Press OK.
     


 

The Comp %, Discount Amount, and Total price should now reflect the entered percentage.

  1. Press Close to return to the main screen.
     

 

Discount a Seat Order

When an entire seat order needs to be discounted, follow the steps below:

  1. From the main screen, press the Revise Order button.
     
  2. Select the Item Comp % by Seat button.
     


 

  1. Select the desired seat.
     
  2. Enter the percentage to be discounted.
     
  3. Press OK.
     


 

The Comp %, Discount Amount, and Total price should now reflect the entered percentage.

*NOTE: If the discount needs to be applied for all customers, repeat steps 2-5 for the remaining seats.

  1. Once the correct discounts have been applied, press Close to return to the main screen.
     

    • Related Articles

    • Complete a Common Retail Order

      Complete a Common Retail Order The Touchscreen can operate several mode-types. Most counter-side venues are recommended to operate in Retail Mode. Every setup is unique, and the steps below may not reflect the exact process at your organization. ...
    • Sort Order

      FullCount users have the option to manually organize items, menus, modifiers, and other listed options using Sort Order. Organizing options in the Back Office will make using the FullCount Touchscreen faster and more efficient. This article covers ...
    • Split an Order

      The FullCount Touchscreen offers a high degree of flexibility for organizing and closing out customer checks. Through the Split Order button on the navigation bar, staff can separate the order into multiple checks or split an item between multiple ...
    • Revise an Open Order

      Add a Special Note Some items may have preset modifier groups or choice lists to mark a customer’s options. A Special Note can be added to any item at any time to clarify or adjust an item for preparation. To add a special note to an item, follow the ...
    • Enter An Online Order

      FullCount Engage allows community users to place an order online. To access Online Ordering, you will need the FullCount Engage App or URL, username, and password. To enter an online order, follow the steps below: *NOTE: For security purposes, ...