Change an Item's Price from the Back Office

Change an Item's Price from the Back Office

Item prices are most often changed from the FullCount Back Office. To change an item’s price from the Back Office, follow the steps below:

  1. Select the Admin Center button.
     
  2. Select the Item Management tab.
     
  3. If it is not selected by default, choose the Items subtab.
     
  4. Search for the desired item and click the Details button to its left.
     


 

  1. Under the Prices section, click one of the following buttons:
  • Choose Add to create a new price row for a single customer type.
  • Choose Add All Rows to create new price rows for all customer types.

*NOTE: When changing a single row, select a Customer Type from the drop-down options.

  1. Enter a Price value for each new customer type row.
     
  2. If your community uses a point-based meal plan, set a Point value per customer type.

*NOTE: A value is required for each price and point field. Enter a 0 where no price or point is needed.

  1. If already assigned, Bill Codes should auto-populate. Otherwise, enter them manually for each row.

*NOTE: Bill Codes are generated by your third-party billing software provider, not FullCount. If you do not have bill codes to assign in FullCount, please contact your provider.

  1. The Effective Start Date field will default to today’s date. Postdate the price rows if the new prices should take effect in the future. It is not recommended that prices be backdated for new price rows.
     


 

  1. Click Save and Close.

The new prices will override the old ones. On the effective start date, customers will be charged the new price for the updated item. 

 

Video Tutorial:



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