Assign a Bill Code
A third-party billing software identifies plan overages and item
charges using Bill Codes. In FullCount, bill codes are assigned to
specific item types, not items themselves. An item type may have a
single bill code or separate bill codes for each customer type. Every
community utilizes bill codes in slightly different ways depending on
their billing needs.
*NOTE: Bill Codes are
generated by your third-party billing software provider, not FullCount.
If you do not have bill codes to assign in FullCount, please contact
your provider.
Assign a New Bill Code
To assign a new bill code to an item type, follow the steps below:
- Select the Community button.
- Select the Bill Codes tab.
- Click the New Bill Code button.
- Select a Customer Type from the drop-down menu.
- Choose an Item Type from the drop-down menu.
- Enter the Bill Code generated by your third-party billing software.
- Click Save and Close.
*NOTE: Repeat steps 3-7 for any additional customer types.
The new bill code will now be assigned to the customer type field of new items with the selected item type. However, any previously created item with this item type will not be affected by this new bill code. (See section below.)
Update Item Bill Codes
If your community has items with empty bill code fields, these items will need to be updated before the next month-end close. While you could manually update them item-by-item, FullCount has a convenient way to quickly fill in empty bill code fields.
The Update Item Bill Codes button will search for items in your system with empty bill code fields and fill in the corresponding code. If an empty customer type field has no assigned bill code, the system will leave that field blank.
*NOTE: Old or incorrect bill codes already assigned to an item will NOT be overwritten.
These must be changed manually. If you are changing multiple, already
assigned bill codes for all/many of your community’s item types, feel
free to contact FullCount Support for assistance.
Video Tutorial:
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